Question 1

Can I trust Norton?

Accepted Answer

Yes, you can. Norton is a trustworthy cybersecurity company that’s been in business since 1990. With a staff of nearly 3,000 employees, Norton’s malware databases are constantly updated, allowing it to maintain outstanding malware detection rates (perfect in my tests). In fact, Norton is so trustworthy that it even offers LifeLock protection to help protect your identity from cybercriminals looking to steal it.

Question 2

Will Norton slow down my computer?

Accepted Answer

No, Norton won’t slow down your computer. During my tests, I found there was minimal impact on my system, even when running full system scans.

What’s more, Norton comes with features to boost your computer’s performance. For example, the Norton 360 for Gamers package includes Norton GO, a tool that can optimize your computer’s RAM and CPU usage so that you can game without any slowdown — all while enjoying the protection that Norton provides.

That said, users on older hardware with traditional hard disk drives may notice longer scan times. Norton performs best on modern computers with SSDs. If you’re on older hardware, scheduling scans during idle periods is the best approach.

Question 3

Is Norton free?

Accepted Answer

Norton isn’t free — but for users on a budget, the Norton 360 Standard plan offers excellent antivirus protection for 1 device (3 devices if you’re in the US). Norton offers a pretty good first-year discount, and you can try all of its features risk-free with a 60-day money-back guarantee.

Question 4

Can I disable Norton?

Accepted Answer

Yes, you can either temporarily disable Norton or uninstall it entirely. However, this could leave your system vulnerable to malware, web-based attacks, and more, so I don’t recommend doing so. If you’re an advanced user and trust a particular program that Norton is blocking, you can whitelist it so Norton doesn’t flag it.

Question 5

Does Norton protect against ransomware?

Accepted Answer

Yes, Norton provides strong protection against ransomware. Its security software is designed to detect and block ransomware attacks before they can encrypt your files.

Moreover, Norton’s automatic cloud backup feature acts as a safety net, offering a backup of your files in case they get encrypted by ransomware. With constant updates to its malware databases, Norton ensures it stays ahead in the ever-evolving landscape of malware, providing solid protection against ransomware and other threats.

Question 6

What’s the best Norton package?

Accepted Answer

Norton 360 Deluxe is the best choice for most users. It provides a ton of useful features for up to 5 devices across Windows, Mac, Android, and iOS. But if you only need protection for up to 3 devices (or 1 device outside the US) and don’t require parental controls, Norton 360 Standard is a decent choice too.

In certain countries, Norton also offers 3 packages with LifeLock’s identity theft protections. Users looking for the very best protection should invest in Norton 360 with LifeLock Ultimate Plus. The package includes antivirus protection for an unlimited number of devices and comprehensive identity theft protection for 1 primary user — you can easily add additional family members for identity theft cover (but it is a bit pricey). However, most users will be perfectly happy relying on Norton 360 with LifeLock Select for a more basic but still adequate antivirus + identity theft protection package.

Question 7

Does Norton work for iPhones, Androids, and Chromebooks?

Accepted Answer

Norton provides mobile apps that work for iOS and Android, but Chromebooks aren’t officially supported. That said, several of Norton’s Android protections still work on Chromebook. This includes Norton’s app advisor, dark web monitor, and anti-phishing protection (if you install Norton’s browser extensions).

Question 8

Is Norton better than Bitdefender?

Accepted Answer

For most users, yes. Both achieve identical malware detection rates in our tests, so the difference comes down to extras. Norton offers a stronger overall package with unlimited VPN data on all plans, more comprehensive parental controls, and LifeLock identity protection (US and select countries) that Bitdefender can’t match.

That said, Bitdefender has two advantages worth noting: anti-theft tools (remote lock, wipe, and alarm for lost devices) and more flexible device licensing. If either of those are priorities, Bitdefender is worth considering. Otherwise, Norton is the better all-around choice.

Question 9

Do I need Norton if I have Windows Defender?

Accepted Answer

Windows Defender provides decent baseline malware protection at no cost, but it’s a bare-bones tool compared to Norton.

Norton includes a long list of features Defender simply doesn’t have: a VPN, password manager, dark web monitoring, parental controls, cloud backup, webcam protection, AI-powered scam detection, identity theft protection (LifeLock), and ransomware-specific folder protection.

Norton also outperforms Defender on phishing detection, blocking significantly more malicious sites than the built-in protection.

Question 10

Is Norton worth the renewal cost?

Accepted Answer

If you’re using the full suite (VPN, password manager, parental controls, cloud backup, dark web monitoring), the renewal price is still competitive when you consider what those tools would cost separately. If you’re only using the antivirus itself, it’s harder to justify since Windows Defender is free, and standalone antivirus tools from competitors like Bitdefender are a bit cheaper at renewal.

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